Privacy Policy

Last Updated: May 21, 2026

The Center for Social Success respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website.

This policy applies to information collected through our website, including our contact and appointment request forms.

Information We Collect

When you use our website, we may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Information submitted through our contact or appointment request form
  • Any other information you choose to include in your message

We may also collect basic website usage information through tools such as Google Analytics, including:

  • Pages visited
  • Browser type
  • Device type
  • General geographic location
  • Date and time of website visits
  • How visitors interact with the website

How We Use Your Information

We use information submitted through our website to:

  • Respond to inquiries
  • Follow up on appointment requests
  • Communicate with potential or current clients
  • Improve our website and services
  • Understand how visitors use our website

We do not sell your personal information.

Contact Form Notice

Please do not submit emergency, urgent, or highly sensitive medical information through our website contact form.

Submitting a contact form does not create a therapist-client relationship. A therapist-client relationship is only established after appropriate intake, consent, and scheduling procedures have been completed.

If you are experiencing an emergency, call 911 or go to the nearest emergency room. If you are experiencing a mental health crisis, you may also call or text 988 to reach the Suicide & Crisis Lifeline.

Google Analytics

Our website uses Google Analytics to help us understand how visitors use the site and how we can improve it.

Google Analytics may use cookies or similar technologies to collect information about website activity. This information helps us understand general website traffic, page visits, and visitor behavior.

Google requires websites using Google Analytics to disclose its use and explain how data may be collected and processed. You can learn more about how Google uses information from sites and apps that use its services by visiting Google’s privacy resources. Google’s Analytics policy requires disclosure of Analytics use and how it collects/processes data.

We do not intentionally send names, phone numbers, email addresses, appointment details, or form message content to Google Analytics.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and understand visitor behavior.

You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

How We Protect Information

We take reasonable steps to protect information submitted through our website. However, no website, email system, or internet transmission is completely secure.

For that reason, please avoid submitting highly sensitive, urgent, or confidential medical information through the website contact form.

Third-Party Services

Our website may use third-party services, including but not limited to:

  • Website hosting providers
  • Email or form delivery services
  • Google Analytics
  • Security or spam-prevention tools

These third-party services may process limited information as needed to provide website functionality, security, analytics, or communication services.

HIPAA and Health Information

The Center for Social Success is a healthcare-related provider, and certain information handled during the course of care may be protected under applicable privacy laws, including HIPAA when applicable.

This website is intended for general information, contact, and appointment inquiry purposes. The website contact form should not be used to submit urgent, emergency, or highly sensitive medical information.

The U.S. Department of Health and Human Services has issued guidance warning that regulated healthcare entities should be careful when using online tracking technologies, especially where protected health information could be involved.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.

Children’s Privacy

Our website is not intended to collect personal information directly from children under the age of 13. If you believe a child has submitted personal information through our website, please contact us so we can review and delete the information if appropriate.

Your Privacy Choices

You may contact us to request that we review, update, or delete personal information you submitted through the website, subject to legal, professional, or recordkeeping requirements.

Texas residents may have certain privacy rights under the Texas Data Privacy and Security Act, which became effective July 1, 2024. Whether specific rights apply may depend on the nature of the information and the organization’s legal obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how information submitted through this website is handled, please contact us:

The Center for Social Success
Dallas, Texas
972-404-3001
melissa@cssdallas.com